Jaguar Land Rover has told employees to remain at home until Tuesday as it deals with the aftermath of a cyber attack.
The breach forced the automaker to shut down vital IT systems over the weekend. That step disrupted both production and sales.
Factories in Halewood, Solihull, and Wolverhampton are closed. Managers warn the suspension could last longer while the review continues.
sales and operations hit hard
Car sales have suffered major disruption, though some transactions still went through, according to people familiar with the situation.
Jaguar Land Rover, owned by India’s Tata Motors, shut down systems on Sunday to limit potential damage.
The company is restoring them step by step. Experts call the task highly complex. Temporary solutions support some activity while others remain offline.
The timing adds extra pressure. September is usually a peak month as customers collect vehicles with new registration plates.
suppliers and garages caught in crisis
The disruption extends beyond the plants. Parts suppliers have scaled back work and criticised Jaguar Land Rover for weak communication.
Garages also feel the strain. Drivers may face long waits when ordering essential parts.
James Wallis of Nyewood Express in West Sussex said he cannot reach the parts database.
“That system covers every model,” he explained. “Without it, I cannot order or repair cars.”
He added: “If the source is offline, the job halts. Cars sit idle. Customers wait.”
hackers claim responsibility
On Wednesday, a hacker group said it carried out the breach. The same collective attacked Marks and Spencer earlier this year.
The group, believed to be teenagers, calls itself “Scattered Lapsus$ Hunters.” Members claimed they accessed Jaguar Land Rover’s systems.
They shared two images online. One showed charging fault guidance. The other displayed internal computer logs.
A security expert said the screenshots suggested access to sensitive information.
Jaguar Land Rover confirmed it is investigating. So far, no evidence shows that customer data has been stolen.
digital security questioned
In 2023 Jaguar Land Rover signed a five-year, £800m contract with Tata Consultancy Services. The deal aimed to boost cybersecurity and digital transformation.
The current shutdown raises doubts over that strategy. It also follows profit losses tied to higher costs from US tariffs.
